My Account
  • Orders
  • Wish list
Track my order(s)
Sign inRegister
Forgot your password?
Register for a new account
$ € £
($)
  • ($)
  • (€)
  • (£)
Cart is empty
Cart is empty
View cart
Checkout
  • Control Interfaces
    I-PACs
    J-PAC
    A-PAC
    Mini-PAC
    Opti-PAC
    U-HID
    Control Interface Accessories
  • Joysticks
    Joysticks
    Joystick Accessories
  • Buttons
    Buttons
    Button Accessories
  • Trackballs and Spinners
    Trackballs
    Trackball Accessories
    Spinners
    Spinner Accessories
  • Light Guns
    AimTrak Light Guns
    AimTrak Accessories
  • ArcadeVGA
    ArcadeVGA cards
    ArcadeVGA Accessories
  • LED and Output Drivers
    LED and Output Controllers
    LED and Output Controller Accessories
  • Cabinet Parts
    Cabinet Parts
  • Console Adaptors
    Console Adaptors
  • Support
    Downloads
    Old Versions
    Programming
  • Contact
  • Menu
  • Control Interfaces
    • I-PACs
    • J-PAC
    • A-PAC
    • Mini-PAC
    • Opti-PAC
    • U-HID
    • Control Interface Accessories
  • Joysticks
    • Joysticks
    • Joystick Accessories
  • Buttons
    • Buttons
    • Button Accessories
  • Trackballs and Spinners
    • Trackballs
    • Trackball Accessories
    • Spinners
    • Spinner Accessories
  • Light Guns
    • AimTrak Light Guns
    • AimTrak Accessories
  • ArcadeVGA
    • ArcadeVGA cards
    • ArcadeVGA Accessories
  • LED and Output Drivers
    • LED and Output Controllers
    • LED and Output Controller Accessories
  • Cabinet Parts
    • Cabinet Parts
  • Console Adaptors
    • Console Adaptors
  • Support
    • Downloads
    • Old Versions
    • Programming
  • Contact
Home/Contact Us

Contact Us


Address:

Ultimarc Ltd
17 York Road
London
SW19 8TP
UK

Important: returning items:

When returning items you may need to fill in a customs ticket.
Note that any import taxes we are charged will need to be charged back to the customer. So use a value which is appropriately low for a return item, such as 15 USD and there will be no charge.

Email:

andy@ultimarc.com

NOTE: Unfortunately, owing to a large volume of emails, we would be grateful if questions could be related to our products only, unless you are really stuck! Also check the I-PAC troubleshooting section here.You will find expert and willing help on the message board at www.arcadecontrols.com. This is the best place for discussing general emulation and control panel design issues etc.


I always answer though so please ask if you can't find the info anywhere. We are getting an increasing problem of answers to support questions (and tracking numbers for orders) being "bounced" owing to customers spam filters. If you are repeatedly sending emails and receiving no reply, please try to use an alternative address and, as a last resort please use the phone number below.


Phone number:

Before using the number below PLEASE READ!
We are aware that when ordering on the web, customers like to see a phone number in case of credit card billing problems etc, or email problems. This number is not for telephone support unless by prior arrangement by email. Unfortunately (at least for now) we don't have the resource for first-line support by phone.
The number should only be used between 9 - 1 PM EST. (2-6 PM GMT).
From the USA: 01144 208 7150813
Rest of world: +44 208 7150813
UK: 020 87150813





Stay Connected

Facebook

My account

  • Sign in
  • Create account

Ultimarc

  • Contact us
  • Sitemap

Customer Service

  • Shipping
  • Returns
  • Warranty Policy
  • Privacy Policy

© 2021 Ultimarc